VISN 8 Facility Operational Status Updates – Hurricane Helene
September 25, 2024
| Confirmed VISN 8 Operational Status updates as of Monday, September 20, 2024, at 12:00 p.m.
Note: Appointments that are not converted to virtual will be rescheduled. |
North Florida/South Georgia Veterans Health System
- Lake City VA Commerce Clinic – CLOSED Monday, September 30. FULLY OPERATIONAL Tuesday, October 1
- Perry VA Clinic – CLOSED Monday, September 30 – (Closed on Mondays per normal operating hours). Will be FULLY OPERATIONAL Tuesday, October 1
- All other facilities have already resumed normal operating hours.
| As a reminder, the VISN 8 Clinical Contact Center is operational 24/7/365 for virtual care and tele-emergency care and support to Veterans enrolled for VA Health Care in Florida, South Georgia, Puerto Rico, and the U.S. Virgin Islands, 1-877-741-3400. Visit https://department.va.gov/integrated-service-networks/visn-08/ (under highlights), for more information.
VA Prescriptions: The VA Emergency Prescription Refill Program has been activated for the Bay Pines VA Healthcare System, Tampa VA Healthcare System, and North Florida/South Georgia Veterans Health System.
- Veteran patients can go to any local retail pharmacy to obtain needed refills. Veteran patients must take an empty active VA prescription bottle (not older than 6 months and with refills available) or a new VA prescription on a VA form by an authorized VA provider to a retail pharmacy. This does not include controlled substances.
- The Heritage Health Customer Care Line is available for both VA patients and Pharmacies for any billing questions or coverage at: 1-866-265-0124, option 1. The line operates Monday – Friday, 7:00 a.m. – 11:00 p.m. EST, and Saturday – Sunday, 9:00 a.m. – 5:30 p.m. EST.
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